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CONCIERGE SERVICES

R-Group security solution provides cost-effective solutions for concierge services to our clients. Our customer-oriented security staff can also perform duties as your concierge if you require a friendly and mediator personality to be the face of your business and at the same time, our concierge security guard will provide you with instant protection services for your business, property, staff, and guests. The clients who can’t afford security staff and a receptionist at the same time can opt for our Concierge Security Guards service. Hence, R Group security provided a solution to merge the two roles into one as a Concierge Security Guards.

R-Group security solutions give training to a security guard so that he becomes a well-trained concierge security guard. Security guard goes through the necessary training process to get knowledge and skills of both profession’s security and customer services. As excellent customer service skills are the reasons of success so they deal professionally with queries or complaints of customers and satisfy their desires.

Moreover, concierge staff needs to have self-confidence and telephone manners. At the same time, they should efficiently respond to emergencies and make sure the security and safety of the people and properties.

R-Group Security Solution has a structured online portal that interlinked the security staff, clients, and our management operators with each other. Our security staff will report an incident on this portal to alert R-Group Operational management. Our communications system is designed to provide maximum data, reports along with evidence to our client to examine our performance.

Whenever, you need any experienced security guard in consistent with your needs. We will provide you with an adaptable service as per your requirements. Call us on 08-74777970 or send us an email at operations@rgroupsecurity.com.au